F.A.Q
Get quick answers to common questions about our products, services, and ordering process. Whether you’re a business buyer or a personal user, we’re here to help.
Company Strength
Yes, we have over 20 years of experience in mass production and customized lighting for global B2B clients.
Yes, our dedicated cross-border team handles small batch orders efficiently for online sellers and distributors.
Absolutely. Our lighting products comply with major certifications such as CE, RoHS, UL, and SAA.
Product Options
We offer battery, soalr, and plug-in power options depending on the model and usage scenario.
Yes, most products can be tailored in length, LED color, and flashing mode upon request.
Feel free to contact our support team — we may offer off-catalog designs or develop a new one for you.
Service Highlights
Yes, our factory supports rapid production and scalable capacity for peak-season and large orders.
We offer reliable global shipping with punctual, trackable delivery to multiple destinations.
We apply strict QC protocols throughout production and maintain a low customer complaint rate.
Commercial Customization
Yes, we provide customized lighting for festivals, retail promotions, and outdoor installations.
Yes, we provide volume discounts and bundled solutions for business campaigns.
Please contact your account manager with your requirements — we’ll tailor the solution accordingly.
Individual Customers
Yes, individual buyers are welcome to order through our site or affiliated marketplaces.
We support PayPal, credit card, wire transfer, and select local payment methods.
We do not offer single-piece custom service; only standard models are available for retail orders.
Usage & Installation
Many of our products are waterproof or weather-resistant; please check the product specs before purchase.
Most lights come with hooks, clips, or stakes for easy installation indoors or outdoors.
Our lights are suitable for both festive and everyday ambient use depending on the model.
